Terms and Conditions - Suplimart

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Terms & Conditions

Introduction: Suplimart.com ('Website') is an online service owned, operated and managed by Prarambh Healthcare Llp ('Suplimart' or 'we' or 'us'). In using/accessing the website, you are deemed to have accepted the terms and conditions of the agreement listed below or as may be revised from time to time ('User Agreement'), which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website. If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at support@Suplimart.com.We reserve the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible.

Ownership of rights: Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of Suplimart. All information displayed, transmitted or carried on the Website is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of the some of the content on the Website may be owned by the third parties. This site is designed, updated and maintained by Suplimart or its licensors. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Website.Accuracy of content and invitation to offer:We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this Website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. All prices are displayed inclusive of VAT. Services however are listed exclusive of service tax as rules for service tax vary with different services. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All products/services and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions of this User Agreement. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be on offer to us and we reserve the right to accept or reject such balance order. No act or omission of Suplimart prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address or phone number, we will notify you by email and/or phone number, as the case may be, as soon as possible to confirm receipt of your order and email/contact you again to confirm dispatch and therefore acceptance of the order.

General Terms of Use:

o    Being eligible to use and by using the website/ transacting on the Mobile App or through any other mode of communication/ by making any purchase during the aforesaid tenure, User hereby agree to be bound by this Terms of Use;

o    User is hereby authorised to use the website for lawful purpose and for the purposes as mentioned under the policies of the Suplimart and Google only, any violation to the policy will lead to strict legal action against the User in terms of the policies and applicable laws;

o    Suplimart strives to provide best prices possible on products and services to users buying or availing from the Website. However, Suplimart does not guarantee that the price will be the lowest in the city, region or geography. Prices and availability are subject to change without notice or any consequential liability on the Suplimart;

o    Suplimart has a network of vendors and reserves the right to pass on the orders to any of the vendor for fulfillment.

o    The prices displayed for each item under the promotion will be for the respective days of promotion only and will not be applicable on any date prior to or after the date of promotion;

o    All offers on Products shall be for limited stocks and are for limited period(s). Suplimart may at its sole discretion modify, extend, update or withdraw the offers on products without prior notice to the Users. In such events, the revisions, as the case may be, will be updated on the website accordingly;

o    A promo code, once used shall not be refunded in case of cancellation of order either by Customer or Suplimart;

o    We don't run the promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the user's explicit consent promotions that represent our services in a way that is not accurate, realistic, and truthful;

o    All products sold on Suplimart.com through our sellers are genuine. All sellers listing their products on Suplimart.com are required to enter an agreement to list and sell only genuine products. And sellers determine the prices of the products they sell. We guarantee the condition of the item you buy when you purchase from sellers on Suplimart.com. However this guarantee is not applicable for manufacturing defects.

o    In case of Cash back offers extended by banks during the aforesaid period, user will, in addition to this Terms of Use Policy, be governed by the Terms and Conditions of the said bank/card issuer;

o    Suplimart may, at any time due to various reasons, including but not limited to technical errors, unavailability of stocks or for any other reasons whatsoever, cancel the orders placed by Users. Suplimart's decision of cancellation of order shall be final and Suplimart shall not be liable for such cancellation(s) whatsoever;

o    Expected delivery time as mentioned on website may vary than the usual time of delivery;

o    Suplimart strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, Suplimart may, at its discretion, either contact User for instructions or cancel the User's order and will notify the User about such cancellation;

o    Suplimart shall have right to modify the price of a product or service any time, without any prior information;

o    Cancellation by Suplimart: There may be certain orders that Suplimart is unable to accept and must cancel. Suplimart reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to the User, User accept and undertake that the same is acceptable and he/ she/ it will not contest/ raise any dispute on the same. The situations that may result in cancellation of User's order includes, without limitation, nonavailability of the product or quantities ordered by User, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by Suplimart's credit and fraud avoidance department;

o    Suplimart may also require additional verifications or information before accepting any order. Suplimart will contact the User if all or any portion of User's order is cancelled or if additional information is required to accept the User's order. If the order is cancelled after credit card has been charged, the said amount will be reversed back in User's credit card account;

o    Cancellation by the User: In case of requests for order cancellations, Suplimart, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to the User. As part of usual business practice, if Suplimart receives a cancellation notice and the order has not been processed/ approved by Suplimart, Suplimart shall cancel the order and refund the entire amount to User within a reasonable period of time;

o    Suplimart will not be able to cancel orders that have already been processed, it is pertinent to note that the Suplimart has the full right to decide whether an order has been processed or not. User hereby agree and undertakes that the decision taken by the Suplimart is acceptable to User and User shall not create any dispute on the decision taken by Suplimart on cancellation;

o    Suplimart reserves the right to cancel any orders that classify as 'Bulk Order' as determined by Suplimart as per certain criteria. Suplimart Reward Point or Promo Code used for placing the 'Bulk Order' will not be refunded as per this cancellation policy. An order can be classified as 'Bulk Order' if it meets with the below mentioned criteria, which may not be exhaustive, viz:

1.       Products ordered are not for self-consumption but for commercial resale;

2.       Multiple orders placed for same product at the same address;

3.       Bulk quantity of the same product ordered;

4.       Invalid address given in order details;

5.       Any malpractice used to place the order.

o    Suplimart Reserve the right, at its sole discretion, to change, modify, add or remove portions of this document, at any time without any prior written notice to user;

o    Limitation of Liability: Under no circumstances Suplimart's liability shall exceed giving the User a replacement of the same product/ alternate product of the same value;

o    These terms and conditions are subject to Indian laws and any dispute shall be subject to jurisdiction of the courts in New Delhi (India) only.

Usage Restrictions:

You shall not use the Website for any of the following purposes:

o    Disseminating any unlawful, harassing, libelous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material.

o    Transmitting material that encourages conduct that constitutes a criminal offence, results in civil liability or otherwise breaches any relevant laws, regulations or code of practice.

o    Gaining unauthorised access to other computer / network systems.

o    Interfering with any other person's use or enjoyment of the Website.

o    Breaching any applicable laws.

o    Interfering or disrupting networks or websites connected to the Website.

o    Making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.

You are not permitted to host, display, upload, modify, publish, transmit, update or share any information on the Website that

o    belongs to another person and to which you do not have any right to;

o    is grossly harmful, harassing, blasphemous, defamatory, obscene, pornographic, paedophilic, libellous, invasive of another's privacy, hateful, or racially, ethnically objectionable, disparaging, relating or encouraging money laundering or gambling, or otherwise unlawful in any manner whatever;

o    harm minors in any way;

o    infringes any patent, trademark, copyright or other proprietary rights;

o    violates any law for the time being in force;

o    deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;

o    impersonate another person;

o    contains software viruses or any other computer code, files or programs designed to interrupt, destroy or limit the functionality of any computer resource including the Website;

Suplimart.com is a nutritional supplements distributor. It is the one stop online shop where you find all your health requirements at the very best prices. We are a young start-up with highly professional staff that works to fulfill all your needs in fitness and well-being. Suplimart.com offers a wide range of healthcare products and services that satisfies all health, wellness and fitness needs of a customer. Suplimart.com is an e-Retailing website, poised to leave no stone unturned and inner quest for “customer's delight and satisfaction”. We stocks one the largest selection of high quality products with containing all nutritional properties. We source the best health and wellness products from across the globe and provide them to everyone via online shopping. Our offering covers categories like Whey Proteins, Sports Nutrition viz. Xtended BCAA, Pre and Post Workout Supplements viz. Mega 3 Fish Oil ON, Alaska Mega 3 Fish Oil, NOW Mega 3 Fish Oil, Fat Burners or Weight Loss supplements viz. Grenade Fat Burner, Methyle Drain Fat Burner, Isopure Natures Best, Weight Gainer or Mass Gainer viz. Hercules Gainer fast, Serious Mass ON, Dymatize Mass Gainer, USA Davisco Weight Gainer, Muscletech Nitrotech, Syntha 6- BSN, Protein Supplements viz. Hercules Whey Protein, My Protein True Whey, Genuine Protein, Protein Elite, Gold Standard Whey Protein ON, Health & Wellness, Baby Care, Skin Care, Herbal Hair Supplement, Beauty, Skin care, Ayurvedic products, Parenting and Health Services. We ensure strict quality control and deliver genuine products from reputed distributors/ sellers. Our services are available 24 x 7. Our shipping is available in each state of India. We are provider of a wide selection of products of various categories. We never compromise with quality of our products. We never sold those products that do not meet their label’s claim. Our team specially handpicks merchants who have the best, latest and vast selection of merchandise so you can find what you are looking for, and at the best price! We are committed to supply reliable products with innovative features for Customer requirement & satisfaction. We believe that we offer the best overall value for healthy products anywhere. We shall continuously ensure that the dynamic need of our customers are met to their full satisfaction by continuous improvement, upgrading technology, selecting appropriate processes and surpassing the relevant quality management systems to provide quality products at competitive prices.